Keeping your personal data protected

This policy describes how Nirevantis (“we”, “us” or “our”) collects, uses, stores and secures personal data when you browse our website, create an account or use our trading and support features. It complements the Terms of Use and covers both visitors and registered users.

Information we might gather

We may collect your given and family names, contact information — such as your email and telephone number —, country of residence, IP address, selected technical connection details, account settings, and information you provide in forms, to our support team, or during payment verification. Certain details are needed to create and administer your account and process deposits or withdrawals; other data helps secure access and keep the service functioning correctly.

How we use your information

• Create, verify and administer your account
• Give you access to the platform, charts and support services
• Fulfil legal and compliance duties, including measures against fraud
• Strengthen service reliability, detect misuse and secure user sessions
• Deliver important account messages, including deposit updates and planned maintenance notices

How we safeguard your data

We use technical and organisational safeguards suited to the risks identified, including SSL-encrypted communications, permission controls, oversight of sensitive actions and, where available, two-factor authentication. No security measure is entirely fail-safe, so please contact [email protected] without delay if you notice an unfamiliar login or activity.

Your choices and data rights

Subject to the limits of applicable law, you may ask to access, correct, restrict or erase your personal data, or object to specific processing activities. Email your request to [email protected] using the subject “Request to exercise my rights”, and provide the email linked to your account. We may reasonably verify your identity before handling the request.

How long data is kept and who helps us

We keep information only as long as required to deliver the services, meet applicable legal duties and address possible disputes. Some providers, such as hosting, payment and transactional messaging services, may process data for us under contractual instructions and suitable security controls.

Cookies and information linked to sessions

This website may rely on cookies and comparable tools to preserve your session, detect possible security events and produce combined audience insights. You can limit selected cookies through your browser, although this may affect functions including sign-in and preference storage.

Questions about your privacy?

If you have questions about this policy or wish to use your data rights, reach us at [email protected]. We will seek to respond clearly within a reasonable period, once any required checks are complete.